Legal Notice

Last Updated: June 2026

Website Owner

This website is operated by KUNJUN LANGYANG NETWORK TECHNOLOGY LIMITED ("Clowas", "we", "our", or "us").

Business Name: KUNJUN LANGYANG NETWORK TECHNOLOGY LIMITED

Registered Address:
RM D07, 8/F, Kai Tak Factory Building
No. 99 King Fuk Street
San Po Kong
Hong Kong

Email: support@clowas.co.uk

Telephone: +86 18390893676

Certificate No.: 79040780-000-10-25-4

Please note that the above address is the registered business address and is not a returns address.

Website Purpose

Clowas operates an online retail platform providing lighting products and related accessories to customers throughout the United Kingdom.

The information contained on this website is provided for general informational and commercial purposes. By accessing and using this website, you agree to comply with all applicable laws and the terms set out in this Legal Notice.

Intellectual Property Rights

Unless otherwise stated, all content available on this website, including but not limited to:

  • Text;

  • Product descriptions;

  • Images;

  • Graphics;

  • Logos;

  • Website design;

  • Layouts;

  • Icons;

  • Videos;

  • Downloads;

  • Software and technical elements;

is owned by or licensed to Clowas and is protected by applicable intellectual property laws, including copyright, trademark, and database rights.

No content from this website may be copied, reproduced, distributed, modified, transmitted, displayed, published, or otherwise exploited for commercial purposes without our prior written permission.

Product Information

We make reasonable efforts to ensure that product descriptions, specifications, dimensions, images, pricing, and availability are accurate and up to date.

However:

  • Product colours may vary depending on monitor and device settings;

  • Minor variations in finish, dimensions, or appearance may occur;

  • Product images are provided for illustrative purposes only;

  • Product availability may change without notice.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Pricing and Availability

All prices displayed on this website are shown in the applicable currency indicated at checkout.

While we strive to ensure pricing accuracy, errors may occasionally occur. If a pricing error is identified after an order is placed, we reserve the right to cancel the order and provide a full refund where appropriate.

Product availability is subject to stock levels and supplier availability.

Orders and Contract Formation

Submission of an order through our website constitutes an offer to purchase products.

A legally binding contract is formed only when we accept your order and dispatch the goods.

We reserve the right to refuse or cancel orders in circumstances including, but not limited to:

  • Pricing errors;

  • Product availability issues;

  • Suspected fraud or unauthorised transactions;

  • Breach of our Terms and Conditions.

Shipping and Fulfilment

Products may be shipped from fulfilment centres located within the European Union, the United Kingdom, or China, depending on stock availability and logistics arrangements.

Estimated delivery times are provided for guidance only and are not guaranteed unless otherwise required by law.

We are not liable for delays caused by:

  • Customs procedures;

  • Carrier disruptions;

  • Severe weather conditions;

  • Force majeure events;

  • Circumstances beyond our reasonable control.

Returns and Refunds

Returns, cancellations, refunds, exchanges, and warranty claims are governed by our Refund and Returns Policy.

Customers must contact our customer service team before returning any products.

Return addresses may vary depending on the product and original fulfilment location.

Products returned without prior authorisation may not be accepted.

For assistance regarding returns, please contact:

Email: support@clowas.co.uk

Two-Year Warranty

In addition to your statutory consumer rights, Clowas offers a voluntary two-year warranty on eligible products from the date of delivery.

The warranty covers manufacturing and material defects occurring under normal use conditions.

The warranty does not cover:

  • Accidental damage;

  • Improper installation;

  • Misuse;

  • Normal wear and tear;

  • Unauthorised modifications;

  • Damage caused by external factors.

Nothing in this Legal Notice limits any statutory rights available under applicable consumer protection laws.

Limitation of Liability

To the fullest extent permitted by applicable law, Clowas shall not be liable for:

  • Indirect or consequential losses;

  • Loss of profits;

  • Loss of business opportunities;

  • Loss of data;

  • Loss arising from website interruptions;

  • Delays outside our reasonable control.

Nothing in this Legal Notice excludes or limits liability where such limitation would be unlawful, including liability for:

  • Death or personal injury caused by negligence;

  • Fraud or fraudulent misrepresentation;

  • Any rights that cannot be excluded under applicable law.

Third-Party Links

This website may contain links to third-party websites for customer convenience.

We do not control, endorse, or accept responsibility for the content, privacy practices, products, or services provided by third-party websites.

Accessing third-party websites is done at your own risk.

Website Availability

We make reasonable efforts to ensure uninterrupted access to our website.

However, we do not guarantee that the website will always be available, secure, error-free, or free from viruses or other harmful components.

We reserve the right to suspend, modify, or discontinue any part of the website without prior notice.

Privacy and Data Protection

The collection and processing of personal information through this website is governed by our Privacy Policy and applicable data protection laws.

By using this website, you acknowledge that your personal information may be processed in accordance with our Privacy Policy.

Governing Law

This Legal Notice shall be governed and interpreted in accordance with applicable consumer protection laws and relevant legal requirements governing transactions conducted through this website.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts competent under applicable law.

Contact Information

If you have any questions regarding this Legal Notice, please contact:

KUNJUN LANGYANG NETWORK TECHNOLOGY LIMITED

Email: support@clowas.co.uk

Telephone: +86 18390893676

Registered Address:
RM D07, 8/F, Kai Tak Factory Building
No. 99 King Fuk Street
San Po Kong
Hong Kong

Important: This address is not a returns address. Customers must contact customer support before returning any products.

Customer Support: Available 24/7